Terms and Conditions
Effective January 1, 2026
Caliber East Los Angeles Concrete, eastlosangelesconcrete.com, contact@eastlosangelesconcrete.com
Agreeing to these terms
These terms apply when you use this website or ask Caliber East Los Angeles Concrete for an estimate or work. If you use the site, request an estimate or schedule a job, you agree to them, so please read them first.
A signed written agreement for your job takes priority over these terms wherever the two differ. You can return to our home page at any time to see the services and cities we cover.
What we do
We're a concrete contractor in East Los Angeles, CA, and we build driveways, patios, sidewalks, steps, garage floors, foundations, footings, retaining walls and other concrete work. Our crew handles flatwork, the flat slabs like driveways, patios and walks, along with structural and decorative jobs.
The service descriptions on this site are general and don't promise any specific result for your property. You can read more about who we are on our About page, and the details of your own job are set in its written estimate and agreement.
Estimates and pricing
We give free estimates at your property, and asking for one doesn't obligate you to anything. Your price depends on the size of the area, the slab thickness, whether old concrete has to be broken out and hauled away, how much digging and base work the ground needs, and the finish you pick.
An estimate is based on what we can see before the job starts. If we find something once the job is open, like soft soil, buried debris, roots or an old slab thicker than expected, we'll stop, explain it and agree on any change in writing with you before we do extra work. An estimate is good for the period written on it, because material costs change.
Scheduling, weather and cancellation
We set your start date when you approve the estimate, and we'll keep you posted if anything moves it. Rain, extreme heat, wind, late material deliveries or permit timing can push a pour back, because pouring in the wrong conditions gives you a weaker slab.
New concrete needs time to cure, which is the wait while it hardens and gains strength before use. We'll tell you when you can walk on it and when you can drive on it, and you agree to keep people, pets and vehicles off it until then.
If you need to cancel or reschedule, let us know as soon as you can by phone or through our Contact page. Any cancellation terms or charges for materials already ordered or work already done are stated in your written agreement.
Your part of the job
You agree to give our crew safe access to the work area, keep vehicles and belongings out of the way, and tell us about anything we can't see, like sprinkler lines, buried pipes, septic parts or drainage problems. You're responsible for knowing where your property lines are and for any approval your HOA requires.
If a permit is required for your job, the written agreement will say who applies for it. Work can't start until any required permit is in place.
Payment terms
The amount, any deposit and when each payment is due are set out in your written agreement. Final payment is due when the work is finished as described in that agreement, not when the concrete has fully cured.
If a payment is late, we may pause further work until it's settled, and we keep any rights California law gives contractors to be paid for completed work.
What concrete does on its own
All concrete shrinks as it cures, so small hairline cracks can show up even on a well-built slab. We cut control joints, planned grooves that give the slab a place to crack in a straight line, but they guide cracking and can't stop it completely.
Color and texture also vary from batch to batch and with the weather on pour day, so new concrete won't match an existing slab exactly. Normal shrinkage cracks, color variation and wear from use, de-icing products, chemicals or heavy vehicles beyond what the slab was built for are not defects.
Our guarantee and warranty disclaimers
Our work is backed by our satisfaction guarantee, and its terms for your job are written in your agreement. If something isn't right, tell us and we'll come out and look at it.
Apart from what your written agreement says, we don't give any other warranty, express or implied, as far as California law allows. Products we install may carry their own maker's warranty, which comes from the maker and not from us.
The information on this website is general and is provided as is. We try to keep it accurate, but it isn't professional advice for your property and it may change without notice.
Limits on our liability
As far as the law allows, our liability for any claim about a job is limited to the amount you paid us for that job. We aren't responsible for indirect or consequential losses, like lost use of a driveway during curing, or for damage caused by soil movement, drainage, tree roots, earthquakes or other things outside our control.
We aren't responsible for damage from use of the slab before it has cured, or from changes or repairs made by someone else. We are fully licensed and insured, and nothing in these terms limits liability that California law doesn't allow us to limit.
Settling a disagreement
If you have a problem with our work, call us at (213) 338-1030 or reach us through our Contact page first, because most issues can be settled by talking it through on site. We'll respond within 1 business day.
If we can't agree, both sides agree to try good-faith mediation before going to court, unless the claim belongs in small claims court. Any court case will be filed in Los Angeles County, California.
Which law applies
These terms and any job we do are governed by the laws of the State of California. If any part of these terms can't be enforced, the rest still applies.
Changes to these terms
We may update these terms from time to time, and the version posted on this page is the one that applies. A change won't alter a written agreement you've already signed with us unless we both agree to it.
Questions about these terms
If anything here is unclear, call Caliber East Los Angeles Concrete at (213) 338-1030, Monday through Sunday from 7 AM to 11 PM, or send us a note through our Contact page.